What is Hoory AI?
Hoory AI is an all-in-one customer support platform designed to transform customer service operations through AI-driven automation. It offers features like live chat, chatbot builders, and AI assistants to automate ticket resolution and provide 24/7 support. With omnichannel integration, businesses can manage communications across various platforms from a single dashboard. Hoory AI aims to enhance customer satisfaction and streamline support processes, allowing companies to focus on scaling their business.
Hoory AI Features
- Live Chat: Support customers across various platforms with agents leveraging shifts and auto-assignments for maximum efficiency.
- Chatbot Builder: Build chatbots from scratch or choose from ready-made templates to create custom conversation flows for user onboarding, product recommendations, lead scoring, and more.
- AI Assistant: Create a branded AI assistant, train it with relevant knowledge, or connect your help center to support customers at scale.
- Omnichannel Inbox: Connect email, WhatsApp, Telegram, or other communication channels to handle all conversations from a single dashboard.
- Workflow Automation: Automate support workflows based on set conditions, triggering the right actions at the right time.
Hoory AI Use Cases
- Retail & eCommerce: Boost sales and customer satisfaction with an advanced eCommerce chatbot.
- Banking & Finance: Unlock secure, efficient customer support with AI chatbots in the banking and finance sector.
- Healthcare & Insurance: Streamline insurance claims and healthcare support with an industry-specific AI chatbot.
Hoory AI Pricing
- Personal: $6/agent per month – Includes 3 shared channels, 1 AI assistant, contact management, and essential collaboration tools.
- Startup: $16/agent per month – Includes everything in the Personal plan, plus 5 shared channels, 2 AI assistants, a help center, and multilingual support.
- Team: $26/agent per month – Includes everything in the Startup plan, plus 8 shared channels and 5 AI assistants.
- Business: $42/agent per month – Includes everything in the Team plan, plus 12 shared channels and 8 AI assistants.
Hoory AI offers a 14-day free trial without requiring a credit card, allowing businesses to explore its features and functionalities. For the latest pricing information, please refer to Hoory AI’s pricing page.
Conclusion
Hoory AI provides a comprehensive solution for automating customer support, offering tools like live chat, chatbot builders, and AI assistants to enhance efficiency and customer satisfaction. With omnichannel integration and workflow automation, it caters to various industries, helping businesses streamline their support operations and focus on growth.