KrispCall Review: Features, Pricing, and Alternatives

KrispCall

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AI-driven business phone system for global calls, CRM automation, and cloud communication.
Pricing Model: Freemium, Paid plans start at $15/month (20% off annually)

What is KrispCall?

KrispCall is an AI-driven cloud telephony platform designed for teams and businesses to simplify sales and customer communication. It offers global virtual phone numbers, VoIP calling, SMS, call routing, and unified inbox management in a single platform. The system integrates seamlessly with over 100 CRMs — including HubSpot, Pipedrive, Bitrix24, and Freshsales — enabling advanced sales automation.

At its core, KrispCall combines AI telephony and workflow automation through its AI Copilot, which enhances team productivity with real-time transcription, call summaries, and intelligent message rephrasing. Whether for small businesses, call centers, or enterprises, KrispCall offers a flexible, cloud-based communication infrastructure built for scalability.

Top Features of KrispCall

  • AI Copilot: Automates call transcription, generates summaries, and provides AI-powered rephrasing and replies to boost productivity by up to 34%.
  • Unified Callbox: Consolidates calls, messages, voicemails, and notes into a single dashboard for streamlined communication.
  • Phone Tree IVR: Enables automated call routing and professional call flows for departments or campaigns.
  • Call Monitoring & Coaching Tools: Includes listen, whisper, and barge features for training and real-time quality management.
  • Call Queuing & Notes: Manage high-volume calls efficiently and add context-rich call notes for better collaboration.
  • Bulk SMS Campaigns: Send mass messages with high open rates and personalize outreach with automation.
  • Global Virtual Numbers: Access local, mobile, and toll-free numbers from 100+ countries to establish an international presence.
  • CRM Integrations (100+): Instantly connect with major tools like HubSpot, Pipedrive, Salesforce, and Zapier for automated workflows.
  • AI Coaching & Reply Suggestions: Provide agents with instant prompts and smart responses to enhance conversation quality.
  • Cross-Device Access: Use KrispCall from web or mobile apps for consistent connectivity across distributed teams.

Free Tools by KrispCall

KrispCall also offers a range of free online tools to help users with phone number validation, lookup, and communication automation:

  • Number Checker – Quickly verify the validity of any phone number.
  • Number Generator – Instantly generate up to six unique numbers for testing or demo purposes.
  • Carrier Lookup – Identify a phone number’s carrier and network details.
  • Speech to Text Generator – Convert recorded speech into text automatically.
  • Voicemail Greeting Generator – Create personalized voicemail greetings with AI.
  • Number Validator – Validate multiple phone numbers for correctness and active status.
  • Text to Voice Generator – Turn written text into realistic voice output.
  • Reverse Phone Lookup – Find owner details from a phone number.
  • Area Code Lookup (New) – Search and identify geographic area codes.
  • AI Voice Agent ROI Calculator (New) – Estimate the ROI from implementing AI-powered voice agents.
  • Call Center ROI Calculator (New) – Calculate return on investment for call center operations.

Who Should Use KrispCall?

  • Small businesses and startups seeking affordable, professional communication systems with AI enhancements.
  • Sales and support teams that rely on CRM integrations and need automated call logging, analytics, and monitoring.
  • Remote teams needing cloud-based phone access and unified messaging without hardware or complex setup.
  • Mid-size call centers that manage global campaigns and benefit from bulk SMS, IVR, and AI productivity tools.
  • Enterprises and agencies requiring a scalable telephony platform with API support and workflow automation.

KrispCall Pricing Plans

  • Essential — $15 per user/month: Recommended for small businesses, startups, and freelancers. Includes up to 5 users, global numbers, and pay-per-minute calling/SMS.
  • Standard — $40 per user/month (Most Popular): Ideal for mid-size teams and call centers. Offers unlimited users, IVR, analytics, integrations, and AI Copilot features.
  • Enterprise — Custom Pricing: Tailored for large organizations needing full customization, advanced analytics, and dedicated support.

For the latest pricing information, please refer to KrispCall’s pricing page.

Conclusion

KrispCall delivers a powerful blend of AI, cloud telephony, and CRM automation for modern businesses. Its AI Copilot introduces intelligent features like transcription, call summaries, and smart responses, while the unified dashboard centralizes all communication channels. With affordable pricing, 100+ integrations, and support for international virtual numbers, KrispCall is a versatile and future-ready solution for companies that want to modernize their communication stack and scale global customer engagement efficiently.

Frequently Asked Questions

What is KrispCall used for?

KrispCall is used for managing business calls, messages, and virtual numbers through one AI-powered phone platform that integrates with CRMs and automates workflows.

Does KrispCall offer AI features?

Yes. KrispCall includes an AI Copilot that transcribes calls, creates summaries, and generates intelligent message rephrasing or responses to improve communication efficiency.

Can I get virtual phone numbers from KrispCall?

Yes. KrispCall provides local, mobile, and toll-free numbers from over 100 countries, helping businesses establish a global presence.

Is KrispCall suitable for small businesses?

Absolutely. The Essential plan at $15/month per user is designed for startups and small teams needing affordable, professional communication.

Does KrispCall integrate with CRM tools?

Yes. It integrates with 100+ platforms including HubSpot, Pipedrive, Freshsales, Bitrix24, and Zapier for seamless call management and automation.

Who should use KrispCall?

It’s best for sales and support teams, startups, call centers, and enterprises needing scalable, AI-assisted communication systems.

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Affiliate Disclosure:
Some links on our site are affiliate links. We may earn a commission at no extra cost to you. Our reviews are unbiased and based on real-world testing and analysis.

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