Retell AI

What is Retell AI?

Retell AI is an enterprise-grade AI voice agent platform designed to help businesses build, deploy, and scale AI-powered phone agents. With advanced compliance, multilingual support, and seamless integrations, Retell AI enables organizations to automate call operations, improve customer service, and reduce operational costs while maintaining high-quality, natural conversations.

Top Features of Retell AI

• Build AI voice agents: AI voice agent that can be customized and configured via a user dashboard.
• Enterprise Compliance: Fully compliant with HIPAA, SOC 2 Type I&II, and GDPR, making it suitable for sensitive industries like healthcare, finance, and insurance.
• Voice AI API: Delivers natural, smooth, and empathetic AI conversations with only 500ms latency.
• Multilingual Support: Supports more than 18 languages and can dial numbers worldwide, ensuring global reach.
• Effortless Scalability: Capable of handling millions of concurrent calls with a stable 99.99% uptime.
• Branded Call ID & Verified Numbers: Boosts customer trust by showing verified caller ID and preventing spam labeling.
• Batch Calling: Run large call campaigns at scale without concurrency limits, complete with conversion tracking.
• Powerful Integrations: Works seamlessly with Twilio, Vonage, OpenAI, Cal.com, n8n, and GoHighLevel.
• Knowledge Base Auto-Sync: Keeps AI agents up-to-date by syncing directly with company documents and websites.
• Post Call Analysis: Tracks user sentiment, call success rates, disconnection reasons, and latency for detailed insights.
• Advanced Call Features: Includes appointment booking, call transfer, IVR navigation, and more.

Who Should Use Retell AI?

• Customer Support Teams: Automate inbound and outbound calls, reducing workload while maintaining customer satisfaction.
• Healthcare Providers: Ensure HIPAA-compliant patient interactions with automated scheduling, reminders, and follow-ups.
• Financial & Insurance Companies: Handle lead qualification, debt collection, and claims processing with secure AI agents.
• Sales & Marketing Teams: Run large-scale outreach campaigns with batch calling and real-time conversion tracking.
• Logistics and Home Services: Automate appointment booking, dispatch calls, and service confirmations at scale.
• Enterprises with High Call Volumes: Ideal for businesses that need scalable, multilingual AI voice agents with 24/7 reliability.

Retell AI Pricing Plans

• Free Trial: $0, includes $10 free credits, 20 free concurrent calls, 10 free knowledge bases, and access to Discord and email support.
• Pay as You Go ($0 start): $0.07+/minute for AI Voice Agents, $0.002+/msg for AI Chat Agents. Includes pre-built functions, simulation testing, analytics, $10 free credits, 20 free concurrent calls, and 10 free knowledge bases.
• Enterprise Plan (Custom Pricing): Designed for companies with large call volumes (over $3k/month). Offers discounted volume pricing, fully managed setup, higher concurrency, expanded knowledge bases, early access to features, and premium Slack support.

For the latest pricing information, please refer to Retell AI’s pricing page.

Conclusion

Retell AI stands out as a powerful platform for businesses seeking to scale AI-driven voice operations. With strong compliance, advanced integrations, multilingual support, and robust scalability, it offers everything enterprises need to automate customer communication while ensuring reliability and trust. Whether for sales outreach, customer support, or industry-specific workflows, Retell AI provides the flexibility and performance to supercharge call operations.

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